It happens far more often than you’d like: You’re discussing a sensitive topic with a friend, co-worker, or another acquaintance—and before you know it, the conversation turns from friendly to fierce.
You’re angry. They’re angry.
Everyone’s just way too fired up to communicate in a calm and collective manner.
The result: a failed conversation.
Why is it that two perfectly rational people become so angry amid a conversation where both simply want to communicate their ideas to one another?
In the book, the authors identify the causes that lead to such frustrating conversations—and offer effective methods to enhance your conversations and navigate tricky communication scenarios like a BOSS.
The book also provides valuable strategies to quickly recognize and alleviate potential conversational train wrecks before they go off the rails and get out of hand.
In this free course, we’ll explore some of my favorite Big Ideas from the book, to help you become a more effective conversationalist—both at home and in the workplace.
To get started, scroll down and follow the first lesson link below.
Twitter/X: @DeanBokhari Hey, I'm Dean Bokhari. I write, speak + build businesses to inspire people to improve their lives + achieve their goals. I host a personal development podcast and I'm CEO of FlashBooks - where we produce self-help + business book summaries for busy people. My purpose? To empower, entertain and educate people everywhere to improve their lives and achieve their goals. If that’s what you’re into, you’ve come to the right place. Learn more dorky details here.
